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Returns policy

You can return an item within 7 days of delivery if it is unopened, unused and in its original packaging.

Faulty items are covered by the manufacturer’s warranty; see Warranty.

How to return

  1. Request a return from My orders, or call 0700 000 000.
  2. We check the item when we collect it or you drop it off.
  3. We refund you within 3 working days of receiving it, to the payment method you used.

Last updated 8 October 2026