Returns policy
You can return an item within 7 days of delivery if it is unopened, unused and in its original packaging.
Faulty items are covered by the manufacturer’s warranty; see Warranty.
How to return
- Request a return from My orders, or call 0700 000 000.
- We check the item when we collect it or you drop it off.
- We refund you within 3 working days of receiving it, to the payment method you used.
Last updated 8 October 2026